Manager Community Relations
Company: Disability Solutions
Location: Los Angeles
Posted on: May 3, 2024
Job Description:
ABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader
in the environmental services industry. We provide customers with
the most complete set of products and services, including
recycling, waste, special waste, hazardous waste and field
services.--Our industry-leading commitments to advance circularity
and support decarbonization are helping deliver on our vision to
partner with customers to create a more sustainable world.In 2023,
Republic's total company revenue was $14.9 billion, and adjusted
EBITDA was $4.4 billion. We serve 13 million customers and operate
more than 1,000 locations, including collection and transfer
stations, recycling and polymer centers, treatment facilities, and
landfills.Although we operate across North America, the collection,
recycling, treatment, or disposal of materials is a local business,
and the dynamics and opportunities differ in each market we serve.
By combining local operational management with standardized
business practices, we drive greater operating efficiencies across
the company while maintaining day-to-day operational decisions at
the local level, closest to the customer.Our customers, including
small businesses, major corporations and municipalities, want a
partner with the expertise and capabilities to effectively manage
their multiple recycling and waste streams. They choose Republic
Services because we are committed to exceeding their expectations
and helping them achieve their sustainability goals. Our 41,000
team members understand that it's not just what we do that matters,
but how we do it.Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and
communities.
- Committed to Serve: We go above and beyond to exceed our
customers' expectations.
- Environmentally Responsible:--We take action to improve our
environment.
- Driven: We deliver results in the right way.
- Human-Centered:--We respect the dignity and unique potential of
every person.We are proud of our high employee engagement score of
86. We have an inclusive and diverse culture where every voice
counts. In addition, our team positively impacted 4.6 million
people in 2023 through the Republic Services Charitable Foundation
and local community grants. These projects are designed to meet the
specific needs of the communities we serve, with a focus on
building sustainable neighborhoods. ----STRATEGYRepublic Services'
strategy is designed to generate profitable growth. Through
acquisitions and industry advancements, we safely and sustainably
manage our customers' multiple waste streams through a North
American footprint of vertically integrated assets. --We focus on
three areas of growth to meet the increasing needs of our
customers: recycling and waste, environmental solutions and
sustainability innovation.With our integrated approach,
strengthening our position in one area advances other areas of our
business. For example, as we grow volume in recycling and waste, we
collect additional material to bolster our circularity
capabilities. And as we expand environmental solutions, we drive
additional opportunities to provide these services to our existing
recycling and waste customers.Recycling and WasteWe continue to
expand our recycling and waste business footprint throughout North
America through organic growth and targeted acquisitions. The 13
million customers we serve and our more than 5 million pick-ups per
day provide us with a distinct advantage. We aggregate materials at
scale, unlocking new opportunities for advanced recycling. In
addition, we are cross-selling new products and services to better
meet our customers' specific needs.Environmental SolutionsOur
comprehensive environmental solutions capabilities help customers
safely manage their most technical waste streams. We are expanding
both our capabilities and our geographic footprint. We see strong
growth opportunities for our offerings, including PFAS remediation,
an increasing customer need.--SUSTAINABILITY INNOVATIONRepublic's
recent innovations to advance circularity and decarbonization
demonstrate our unique ability to leverage sustainability as a
platform for growth.The Republic Services Polymer Center is the
nation's first integrated plastics recycling facility. This
innovative site processes rigid plastics from our recycling
centers, producing recycled materials that promote true
bottle-to-bottle circularity. We also formed Blue Polymers, a joint
venture with Ravago, to develop facilities that will further
process plastic material from our Polymer Centers to help meet the
growing demand for sustainable packaging. We are building a network
of Polymer Centers and Blue Polymer facilities across North
America.We continue to advance decarbonization at our landfills. As
demand for renewable energy continues to grow, we have 70 landfill
gas-to-energy projects in operation and plan to expand our
portfolio to 115 projects by 2028.RECENT RECOGNITION
- Barron's 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Sustainability Indices
- Ethisphere's World's Most Ethical Companies
- Fortune World's Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P GlobalPOSITION SUMMARY: This
position coordinates, organizes and heads efforts to represent
Republic Services favorably in the community with the goal of
retaining and expanding business within the business unit. In
Business Units with high Municipal contract business, the Community
Relations Manager performs a wide range of activities in direct
support of Republic Services' municipal contracts. The Community
Relations Manager responsibilities stem directly from commitments
made by Republic Services within executed municipal contracts or as
they are mutually modified. The Community Relations Manager works
in collaboration with the Manager, Municipal Sales, and the
Business Unit General Manager (GM), and acts as primary liaison
between the Company and municipal staff who provide specific
Republic Services contract oversight.PRINCIPAL RESPONSIBILITIES:
- Plans programs that promote good will and fosters relationships
with community leaders in cities where Republic Services currently
conducts business and in communities where Republic is looking to
expand or gain new business. Manages activities to meet local
budget objectives.
- Potentially supervises the charitable contributions program,
including coordinating the approval process, screening requests for
financial support and directing the disbursement of funds.
- Assist with marketing efforts for Republic Services in the
community.
- Updates and works with the Corporate Web Administrator to
manage the local Republic Services website to support and educate
the community on special events, recycling programs and initiatives
and company products and services.
- Promotes a healthy exchange of ideas and thoughts on an
informative presence as well as an entertaining one, by positively
interacting with the community and local municipal officials.
- Provides monthly reports to the local management team on the
effectiveness of Republic Services' community programs and
initiatives.
- Serves as a liaison between Republic Services and the
community, by relaying community thoughts and opinions to local
Republic Services management. Serves on the local Chamber of
Commerce or similar type boards, and attends Chamber functions and
city council meetings.
- May assist in conducting interviews with the press or drafting
company responses for request for information in coordination with
Corporate Communications office.
- When supporting Business Units with high Municipal Contract
business:o Oversees, adheres to and ensures compliance with agreed
upon conditions that exist within Republic Services' municipal
contracts. Implements relevant actions to ensure compliance.o
Engages in in-depth analysis of all municipal contract details and
provides insight to the GM and the Manager, Municipal Sales
regarding potential contract conflicts or opportunities.o
Communicates with and visits municipal contacts regularly to
maintain municipal customer confidence in Republic Services'
contract performance.o Audits, prepares and analyzes monthly and
annual reports provided to both Company and municipal management.-
Coordinates and assists in the creation of all communications,
programs, outreach, marketing materials and reports that are
directly related to the contracts to which they are assigned.-
Oversees, coordinates and staffs community outreach and education
events as required per contract.- Works in conjunction with
municipal staff to develop and update website content, as well as
printed outreach materials (art work, messaging, multilingual).o
Performs other job- related duties as assigned.QUALIFICATIONS:
- Excellent oral and written communication skills.
- Functional knowledge and ability to use Office based programs
(Word/Excel/PowerPoint/Outlook).
- Ability to manager several different projects at a time.
- Ability to create clear, concise detail oriented plans and
complete tasks by assigned deadlines.
- Effective interpersonal communication across various levels of
the organization and with external customers and vendors.
- Ability to interact with and present to customers and Company
management on a variety of business issues.
- Strong analytical skills and a focus on adding value to
Company.
- Understanding and experience utilizing market communication
tools; including social media.
- Experience with marketing plans and development
activities.
- Experience with project and/or contract management.
- Waste, transportation or service industry experience.MINIMUM
REQUIREMENTS:
- High school diploma or G.E.D.
- Minimum of 1 year of experience in customer development,
customer service, marketing, or sales.Pay Range:$97,790.00 -
$153,670.00Bonus Plan Details (if applicable):Bonus - MIP, 10%
AnnualRewarding Compensation and BenefitsEligible employees can
elect to participate in:--- Comprehensive medical benefits
coverage, dental plans and vision coverage.--- Health care and
dependent care spending accounts.----- Short- and long-term
disability.--- Life insurance and accidental death & dismemberment
insurance.--- Employee and Family Assistance Program (EAP).---
Employee discount programs.--- 401(k) plan with a generous company
match.--- Employee Stock Purchase Plan (ESPP).The statements used
herein are intended to describe the general nature and level of the
work being performed by an employee in this position, and are not
intended to be construed as an exhaustive list of responsibilities,
duties and skills required by an incumbent so classified.--
Furthermore, they do not establish a contract for employment and
are subject to change at the discretion of the Company.Republic
Services is an equal opportunity employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, gender, sexual orientation, gender identity or
expression, national origin, age, disability, protected veteran
status, relationship or association with a protected veteran
(spouses or other family members), genetic information, or any
other characteristic protected by applicable law.
Keywords: Disability Solutions, South Gate , Manager Community Relations, Executive , Los Angeles, California
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