Senior Commercial Loan Servicing Specialist
Company: Cathay General Bancorp
Location: Rosemead
Posted on: February 15, 2026
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Job Description:
Under the supervision of the Loan Servicing Supervisor & Officer
within the servicing team and following established policies and
procedures, perform all post-closing duties relating to the
servicing of the Bank’s commercial loan portfolio according to
separation of duties established by the Department Head including
but not limited to the following functional duties: ESSENTIAL
FUNCTIONS • Monitor the department’s shared email in-boxes and
platforms to ensure completion of delegated items. • Perform
special processing to include • SBA 1502 update and reporting, •
SAD processing to include the following: • Charge Offs • OREO
Transfers • Accrual Changes • Shadow Payment Processing • Prepare
GL Certifications. • Serve as secondary reviewer and/or back-up of
the following: • Pay Off Statements • FTI Balancing and Releases •
Daily Index Rate Sheet • Established Control Reports • Prepayment
Penalty Report • 85 Day Past Due Report • Non-Accrual Exception
Report • Review and update Procedures and Job Aids to Assist
management in ensuring loan servicing procedures adhere to bank
policy and regulations. • Responsible for research, review, and
resolution of any Loan Servicing issues. • Assist in short-term and
long-term projects. • Assist the CLS Supervisor in providing
direction and guidance to staff in their assigned duties. • Assist
the CLS Supervisor with training and development of the team. •
Assist the CLS Supervisor and the Boarding team with complex
research, review, and resolution of any Loan issues. • Review
vendor invoices. • Provide general support, assistance, and backup
for all servicing functions to include the following: • Rate
Rollovers and Repricing • Establish new Rate Contract Sub-Notes •
Payments • Payoffs • Loan Advances • Pay Off Statement Preparation
• System maintenance • Release of Collateral Review • Post
Closing/Boarding document and Collateral Review. QUALIFICATIONS •
Education: High school diploma or equivalent; some college courses
a plus. • Experience: Minimum of 4 years of commercial loan
servicing experience required. • Skills/Ability: PC literate,
proficiency with MS Office, knowledge of IBS loan system a plus,
ability to work in a fast-paced environment while maintaining a
high level of accuracy, strong problem-solving and organizational
skills, bilingual (English, Mandarin or Cantonese) is a plus.
Keywords: Cathay General Bancorp, South Gate , Senior Commercial Loan Servicing Specialist, Accounting, Auditing , Rosemead, California
