ED Sec Specialist/HSP Officer - Rover
Company: Blackstone Consulting, Inc
Location: South gate
Posted on: May 3, 2021
JOB SUMMARY: Implement and oversee the security
operation in the Emergency Department, which is a high risk, fast
pace environment. The ED Specialist will be in constant movement
and work in conjunction with security officers and Emergency Dept
staff. Assist with the functions of physical and personal security
and safety measures of members, patients, staff, and visitors.
Protects staff and property from theft or damage, or persons from
hazards or interference, including the potential for violence in
the workplace. Makes frequent tours to check for irregularities and
to inspect protection devices and fire control equipment. Preserves
order and may enforce regulations pertaining to personnel,
visitors, and premises.
Primarily performs non-exempt duties in a service capacity, but in
a fast pace, high risk, and constantly changing emergency
department environment; may be assigned a service grade or rank in
a chain of command in conformance with contract requirements or to
facilitate the delivery of service according to business
- The functions listed describe the business purpose of this job
or position. Specific duties or tasks may vary and be documented
separately. An associate might or might not be required to perform
all functions listed. Additional duties may be assigned, and
functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the
essential functions, unless such duties or tasks are unrelated to
the functions listed, in which case they are deemed to be other
- Associates are held accountable for successful job performance.
Job performance standards may be documented separately, and may
include functions, objectives, duties or tasks not specifically
- In performing functions, duties or tasks, associates are
required to know and follow safe work practices, and to be aware of
company policies and procedures related to job safety, including
safety rules and regulations. Associates are required to notify
superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an
honest, ethical and professional manner, and to be performed in
conformance with applicable company policies and procedures. In the
event of uncertainty or lack of knowledge of company policies and
procedures, associates are required to request clarification or
explanations from superiors or authorized company
MINIMUM QUALIFICATIONS AT ENTRY
- Provide a visible deterrence to crime, prohibited activities,
or suspicious activities in public and non-public areas in the
Emergency Department including its waiting area. And as needed or
necessary be able to respond to the main facility/building,
outlying buildings, grounds, parking areas, stairways, tunnels,
mechanical areas, patient floors or treatment areas
- Respond quickly and effectively to emergency and non-emergency
situations including defusing a variety of physical situations in
the Emergency Department
- Escort persons and assist departmental personnel
- Be alert for activities which could result in injury to a
person or damage to or loss of property
- Communicate effectively with diverse people including patients,
visitors, and medical personnel in the Emergency Dept setting
- Comprehend and fulfill written or verbal instructions
- Maintain a positive working relationship with Emergency Dept
staff, including Clinical staff & members & facility staff, when
- Maintain a thorough knowledge of the Emergency Dept, waiting
room and its operations
- Proper handling of routine and emergency incidents detrimental
to the security and safety of the Emergency Dept, facility,
patients, staff and employees.
- Controls access to client department through the admittance
process; assists visitors with a legitimate need to gain entry to
the department; screens members, visitors and client employees in a
proficient manner in order to expedite their admittance to the
department, as needed and when prescribed.
- Provides an atmosphere in which all client employees and
visitors know that the client responds to and cares about their
needs; provides a courteous, respectful and pleasant interaction
with each client employee and visitor as perceived from their point
of view; presents a good image of the client and its security
department. Maintains and displays good public relations skills
when interacting with patients, visitors, and staff.
- Communicates in a manner that is open, honest and responsive in
all situations; to the extent authorized, provides information
regarding the department and surrounding area as requested by
- Monitors entrances and exits; prevents unapproved or unlawful
entry; controls entrances, the movement of people and vehicles, and
- In a calm manner, directs persons who cause a disturbance to
leave the property.
- Patrols assigned site on foot or on/in a vehicle; checks for
unsafe conditions, hazards, unlocked doors, security violations,
blocked ingress and egress, mechanical problems, and unauthorized
persons; inspects buildings and grounds using appropriate equipment
and protective gear.
- Protects evidence or scene of incident in the event of
accidents, emergencies, or security investigations; sets up
barriers and signage, and provides direction or information to
- Prepares logs or reports as required for post; writes or types
reports or enters information in a computer using standard grammar;
inspects security control logs and takes action as required.
- Observes and reports incidents or suspicious activity to client
representatives, company management, life/safety personnel or
public safety authorities as appropriate for the circumstances
and/or as required by the post.
- Responds to incidents of disaster, healthcare facility
emergency codes, fire, medical emergency, bomb threat, flooding,
water discharge, elevator emergency, hazardous material event,
inclement weather, and other incidents or conditions following
procedures established for post, by the company, or through
training or certification.
- Age-Related Competency: Has demonstrated knowledge of and
competence in age-related patient care, as defined and documented
in the facility standards.
- Workplace Safety: Is aware of and works within healthcare
facility and departmental safety guidelines, including reporting
potential hazards and hazardous behavior. Uses appropriate body
mechanics and lifting devices, as needed, for all work
- Meets or exceeds annual or bi-annual clinical/employee health
- Carries out specific tasks and duties of a similar nature and
scope as required for the assigned post.
- Enforce and abide by all regulations and guidelines of the
facility and BCI
Additional qualifications may be specified and receive preference,
depending upon the nature of the position.
The incumbent must be able to perform each essential function
satisfactorily in a high risk, fast pace, and demanding environment
of an emergency department. The requirements below are
representative of necessary knowledge, skill, and ability.
MINIMUM HIRING STANDARDS
Must be at least 18 years of age
Must have a reliable means of communication (i.e., pager or
Must have a reliable means of transportation (public or
Must have the legal right to work in the United States
Must have the ability to speak, read, and write English
Must have a High School Diploma or GED.
Must be willing to participate in the Company's pre-employment
screening process, including drug screen and background
LICENSURE OR CERTIFICATION
Must have valid Government issued Driver's License or valid state
issued I.D. card, Bureau of Security and Investigative Services
Certification or Guard Card..
Ability to read and interpret documents such as police reports,
local and state law, instructions and procedure manuals. Ability to
write accurate, clear and concise crime, incident and investigative
reports. Ability to communicate effectively with patients, medical
staff, employees and visitors.
Must have at least 2 years of experience as a Security Officer in a
challenging environment; for example, in an emergency department.
Prefer experience in dealing with the public in a service setting;
prior healthcare security; military or law enforcement experience
Competencies (as demonstrated through experience, training,
Working Conditions and Physical/Mental DemandsWith or without
reasonable accommodation, a candidate must have the physical and
mental capacity to effectively perform all essential functions
described. In addition to other demands, the demands of the job
- Must be able to meet and continue to meet any applicable state,
county and municipal licensing requirements for Security
- Knowledge of or ability to learn security operations and
- Pass each healthcare competency exam and/or skills lab
including a managing or defusing assaultive behavior training
program or similar course as described by the client
- Learn facility-specific including Emergency Dept procedures and
- Attend and learn Advance Healthcare Security Officer
Confrontation Management skills and training program
- Maintain specialized knowledge regarding response to Emergency
- Ability to carry out instructions furnished in written, oral,
or diagrammatic form.
- Ability to be an effective team member.
- Ability to maintain professional composure when dealing with
- Courteous telephone manner.
- Ability to adapt to changes in the external environment and
- Ability to write routine correspondence, including logs and
- Good organizational skills.
- If applicable, required to pass Hand Cuff training
- Ability to provide high quality customer service.
- Good interpersonal skills, with the ability to interact
effectively at various social levels and across diverse
- Maintaining composure in dealing with authorities, executives,
clients, staff and the public, frequently under conditions of
urgency and in pressure situations.
- May be exposed to stressful situations, such as challenging
individuals who are in or approaching an unauthorized area.
- Must display constant vigilance, think things through quickly,
and respond appropriately
- Must undergo and meet company standards for background and
reference checks, controlled substance testing, and behavioral
selection survey, in addition to any mandatory licensing
- May be required to work overtime without advance notice.
- Required ability to handle multiple tasks concurrently.
- Keyboarding, basic computer usage and operating controls.
- Seeing, hearing, speaking, and writing clearly in order to
communicate with employees and clients, observe and report
incidents, and direct others.
sitting, standing and walking, which may be
required for long periods of time, and may involve climbing stairs
and walking up inclines and on uneven terrain. Running may be
- Occasional reaching with hands and arms, stooping, kneeling,
crouching and crawling.
- Frequent lifting and/or moving up to 25 pounds and occasional
lifting and/or moving up to 75 pounds.
- Close vision, distance vision, peripheral vision and ability to
- May be required to use vehicle for the performance of
- On occasion may be required to perform stressful and physical
- Depending upon assignment may be exposed to inclement weather
or be required to work in environments or under conditions that
require the use of protective gear and devices and/or awareness of
personal safety and safety of others.
- May be exposed to or required to handle sensitive and
- While performing the duties of this job, the employee is
regularly required to use hands to finger, handle, or feel objects,
tools, or controls; reach with hands and arms; and talk or
EEO/AA/M/F/V/D employer, Veterans encouraged to
- Must be on alert and able to move quickly throughout the
Healthcare facility and physically restrain people by physically
holding the individual down and then be able to also carry or lift
the individual with other healthcare facility staff members.
- The ability to maintain mental stability under periods of
stress. The ability to push or pull gurneys with patients of
various weights on them.
- The duties of this job include possible exposure to deadly
weapons, injury from violent persons, infectious persons, gases and
fumes, blood and body fluids, hazardous chemicals, heat, wind, rain
and cold; the employee must understand and demonstrate the ability
to take protective actions, following established guidelines. The
noise level in the work environment can vary from extreme noise to
PPO-12867 CALBSIS License
Keywords: Blackstone Consulting, Inc, South Gate , ED Sec Specialist/HSP Officer - Rover, Other , South gate, California
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