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Change Request Coordinator - South Gate, CA or a Remote role in the United States.

Company: Maersk
Location: South Gate
Posted on: June 4, 2021

Job Description:

Change Request Coordinator - South Gate, CA or a Remote role in the United States.

CALocalSupply Chain/Logistics OperationsRef.: MA-777001Your shoes were likely made in China. Have you ever wondered how they got to your local retailer? Or what's in that shipping container going down your local highway?

At Maersk Distribution and Warehouse Services, we know. In fact, we facilitate the distribution and movement of freight every single day.

Each of our client's supply chain is evaluated to optimize efficiency from factory production, all the way to end user delivery. The goal is not only to minimize lead times but also to minimize inventory levels and costs, thus making the client's business more flexible.

Our warehouse network spans from East to West Coasts of the United States and in Canada. Our services include transloading and automated sortation, cross-docking, replenishment, drayage management, and inland transportation.

We are looking for a Change Request Coordinator to join our North America Warehouse and Distribution team.

This position will be based in South Gate, CA or a Remote role in the United States.

The Change Request Coordinator is responsible for translating business requirements into new features in the Maersk Warehouse and Distribution systems. You will ensure all requested changes are aligned with standard operational procedures, internal and external customer requirements, and other compliance requirements.

We OfferAs a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Performance Team, now part of the Maersk global organization under a combined Warehousing & Distribution division, offers third party logistics services to over 500 customers. Encompassing almost 15 million square feet of warehousing capacity throughout the country and a large transportation segment capturing a variety of services, PT has key supply chain hubs in the Los Angeles and New Jersey/New York areas, and other facilities along the Western & Eastern coasts along with multiple locations in the Midwest. Performance Team has delivered significant sales and profitability growth over the last 8 years and will drive the Inland Logistics and Services business for the combined US business units for Maersk.

We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Key Responsibilities Own cross-dock, transload, yard management, and transportation systems and business processes

  • Drive standardization and centralization of business and system processes
  • Ensure the operational platform remains up-to-date based on required improvements
  • Assist with scoping/refining systems Change Requests
  • Ensure documentation for Change Requests is inputted into JIRA, and updated as needed
  • Collaborate with customers, operations, and IT to configure systems to meet business needs and requirements
  • Develop success criteria and test cases for all change requests requiring UAT
  • Prioritize, plan, test, and implement new system release and developments
  • Responsible for preparing and conducting UAT for all change requests
  • Provide system training and user support to all facilities in North America, as needed
  • Ensure new processes are properly documented, stored and shared to business unit through the creation of SOPs/IOPs
  • Responsible for governance and adherence to defined standard operating processes
  • Assist with weekly report creation and communication to internal stakeholders
  • Assist with tracking change request KPIs
  • Other duties as needed to support the business


Who we are looking for Bachelor's Degree in Supply Chain Management preferred, not required

  • Warehouse Distribution industry experience preferred, but not required
  • Minimum of 3 years Warehouse Management systems experience required; WebEC superuser preferred
  • Experience with JIRA, a plus
  • Basic understanding of EDI messaging, required
  • Understanding of project management methodologies such as agile, a plus
  • Experience with wireframing/drafting the framework for a UI change or development, a plus
  • Proficient in Microsoft applications; Word, Excel, PowerPoint
  • Self-starter attitude
  • Able to adapt quickly to changing tasks and priorities
  • Strong conceptual abilities- able to translate complex issues into ideas and actions
  • Strong written and verbal communication skills
  • Ability to work independently as well as collaborate with a team
  • Ability to perform well with time-sensitive tasks
  • Must be able to travel up to 25%

>Last application date: 03 December 2022.

For further information, please contact: Karla Hagen must be authorized to work for any employer in the US.

Local candidates only; no relocation assistance is provided.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

A.P. Moller - Maersk is an integrated transport and logistics company with multiple brands and is a global leader in container shipping and ports. Including a stand-alone Energy division, the company employs roughly 88,000 employees across operations in 130 countries.

Keywords: Maersk, South Gate , Change Request Coordinator - South Gate, CA or a Remote role in the United States., Other , South Gate, California

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