Curacao South Gate - Service Desk Agent
Company: Adir International LLC
Location: South Gate
Posted on: August 1, 2022
Job Description POSITION SUMMARY: Engages customers with an
outgoing, positive attitude, one of respect and professional and in
full compliance of all policies, process and directions. Achieves
all goals by the disciplined compliance of Art of the Sale and with
full honesty and integrity. Takes complete ownership with personal
development and growth. Will maintain clean, neat and professional
presentation standards within the department. ESSENTIAL FUNCTIONS:
Complies with company customer service standards and policies at
all times, which includes, but is not limited to our Customer
Engagement Policy and Hugging Your Customer philosophy. See
Attached Curacao University. Required to smile at customers.
Required to find solutions for customers including determining the
right person to resolve customer issue. Required to thank each
customer by name at the end of each transaction. Responsible to
flawlessly execute the ---No Pressure Policy.--- See Attached in
Curacao University. Responsible to flawlessly execute the ---Full
Disclosure Policy.--- See Attached Curacao University. Responsible
to flawlessly execute the ---No Lies Policy.--- See Attached
Curacao University. Supports embraces and participates in
appropriate training and development classes. Understands the
importance of developing product knowledge to the expert level.
Takes complete ownership in personal growth and development.
Required to achieve all goals. Will flawlessly execute Art of the
Sale and successfully sell step ups and accessories. Responsible
for the understanding and execution of the highest honesty,
integrity and ethical practices at all times. Responsible to
understand all promotions and properly communicate such to
customers. Will maintain the department to be professional, clean
and neat to include but not be limited to display of merchandise,
quality of presentation, clean and professional signage,
workstations and department free of clutter, dirt, tape, etc.
Responsible for the prevention of loss or damage of merchandise.
POSITION QUALIFICATIONS To perform this job successfully, the
individual must be able to perform each essential function
satisfactorily. The requirements listed below are representative of
the knowledge, skills and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions Outgoing, positive attitude.
Enthusiastic. Smile. High energy level. Professional. Enjoys being
with and working with people. Coachable. Willing to learn.
Excellent ability to communicate to customers. SKILLS & ABILITIES
Education High School Diploma (or GED). Experience 1 year related
experience and/or training; or equivalent combination of education
and experience. Language Skills English and Spanish WORK
ENVIRONMENT Ability to work in a fast paced environment PHYSICAL
DEMANDS GENERAL LIFT / CARRY PUSH / PULL Stand C Reach above
shoulder O 10 lbs or less O 12 lbs or less O Walk C Climb O 11 ---
20 lbs O 13 --- 25 lbs O Sit N Crawl N 21 --- 51 lbs O 26 --- 40
lbs O Handling O Squat or kneel O 51 --- 100 lbs N 40 --- 100 lbs N
Reach Outward O Bend O Over 100 lbs N N (not applicable) Activity
is not applicable to this occupation. O (Occasionally) Occupation
requires this activity up to 33% of the time (0 - 2.5 hrs/day) F
(Frequently) Occupation requires this activity from 33% - 66% of
the time (2.5 - 5.5 hrs/day) C (Constantly) Occupation requires
this activity more than 66% of the time (5.5 hrs/day)
Keywords: Adir International LLC, South Gate , Curacao South Gate - Service Desk Agent, Sales , South Gate, California
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